A 48-month preventive maintenance contract for passenger door systems on Series 3000-1st trains signals Madrid’s commitment to operational reliability across one of Europe’s largest metro networks.

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Metro de Madrid has published a €1.27 million tender for long-cycle preventive maintenance services on passenger access doors across its Series 3000-1st rolling stock fleet. Split into two lots covering different train configurations (MRSM and MRSSRM variants), with a February 20, 2026 deadline and a four-year contract term, this procurement represents systematic investment in maintaining service reliability and passenger safety across Madrid’s extensive urban rail network.

The tender reflects Metro de Madrid’s mature rolling stock maintenance strategy, evidenced by 832 historical contracts worth €3 billion and 255 upcoming renewals valued at €1.3 billion. With 196 similar maintenance contracts totaling €365 million already awarded, the authority demonstrates consistent, professional procurement operations where specialized technical capability and proven metro experience drive long-term vendor relationships.

Opportunity Overview

Contracting Authority: Metro de Madrid
Reference Number: 6012600009
Tender Title: Servicio de Mantenimiento Preventivo de Ciclo Largo de las Puertas de Acceso de Viajeros en el Material Móvil de la Serie 3000-1ª

Scope of Work:
Long-cycle preventive maintenance services for passenger access door equipment on Series 3000-1st rolling stock, encompassing:

Lot 1 – Series 3000-1st MRSM Trains:

• Preventive maintenance on passenger door systems
• Long-cycle maintenance protocols
• Contract value: €664,200.00

Lot 2 – Series 3000-1st MRSSRM Trains:

• Preventive maintenance on passenger door systems
• Long-cycle maintenance protocols
• Contract value: €610,200.00

Location: Madrid, Spain
Total Contract Value: €1,274,400.00
Contract Duration: 48 months (4 years)
Procedure Type: Open procedure
Award Criteria: Quality and Price (specific weightings not disclosed)

Key Dates:

• Publication: January 22, 2026
• Submission Deadline: February 20, 2026 (29 days from publication)
• Tender Opening: February 21, 2026

Language Requirements: Spanish only
EU Funding: No

Financial Guarantees Required:

• Provisional: None
• Definitive: 5% of base budget (VAT excluded)
• Complementary: 5% of base budget (VAT excluded) if required

Contact Details:

• Email: doue@metromadrid.es
• Phone: +34 913798800
• Website: www.metromadrid.es

Submission Portal:https://www.metromadrid.es/es/perfil-del-contratante/

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Authority Profile: Metro de Madrid’s Procurement Excellence

Metro de Madrid operates one of Europe’s largest and most complex urban rail networks, serving Spain’s capital with 302 kilometers of track, 302 stations, and approximately 2 million daily passengers. As the backbone of Madrid’s public transport system, the metro requires continuous, systematic maintenance to ensure operational reliability, passenger safety, and service quality.

The authority’s procurement operations reflect the scale and sophistication required to maintain such extensive infrastructure. Metro de Madrid doesn’t experiment with maintenance procurement—it executes systematic, professional operations built on decades of experience managing complex rolling stock fleets.

Overall Procurement Activity:

• Total Contract Awards: 832 contracts worth €3.0 billion
• Active Tender Pipeline: 10 open tenders valued at €14 million
• Renewal Forecast: 255 potential contract renewals worth €1.3 billion

Rolling Stock Maintenance Services:

• Similar Contract Awards: 196 contracts totaling €365 million (average: €2.6M per contract)
• Similar Open Tenders: 3 current opportunities worth €4.4 million
• Similar Renewals: 91 upcoming renewals worth €470 million (average: €5.2M per contract)
• Prior Notices: 75 published notices worth €722 million

The substantial renewal pipeline (€470M across 91 contracts) signals consistent, cyclical contract management where proven maintenance providers secure recurring relationships. The average renewal value of €5.2 million—significantly higher than this tender’s €1.27 million—suggests opportunities for contract growth and expanded scope for successful performers.

Metro de Madrid operates within a broader Spanish and European urban rail maintenance market where 603 similar authorities have rolling stock maintenance needs, collectively representing €1.2 billion in related procurement. Success here positions contractors not only for Madrid metro work but potentially for relationships across Spain’s urban transport operators and broader European metro networks.

Competitive Landscape: Specialized Rail and Industrial Equipment Leaders

Historical contract awards for similar rolling stock maintenance services reveal a competitive market dominated by multinational industrial equipment manufacturers and specialized Spanish rail maintenance providers.

Top Contract Winners (Similar Services):

1. THYSSENKRUPP – €17M across 10 contracts (€2.8M average)
2. KONE – €6.8M across 9 contracts (€1.4M average)
3. INETUM – €15M across 8 contracts (€1.9M average)
4. SIEMENS – €10M across 7 contracts (€1.7M average)
5. SISTEMAS AVANZADOS DE TECNOLOGIA – €4M across 6 contracts (€808K average)
6. INDUREMON – €6.9M across 5 contracts (€1.7M average)
7. TROYA CONSTRUCCIONES FERROVIARIAS – €4M across 5 contracts (€804K average)
8. DARDI INSTALACIONES Y SERVICIOS – €3M across 5 contracts (€760K average)
9. ORONA S COOP – €227K across 5 contracts (€227K average)
10. PROSEGUR SOLUCIONES INTEGRALES – €5M across 4 contracts (€2.5M average)

Key Competitive Observations:

Industrial Equipment Giants Lead: ThyssenKrupp, KONE, and Siemens—global leaders in elevator, escalator, and rail systems—collectively secured 26 contracts worth €34 million. Their presence indicates Metro de Madrid’s preference for established industrial equipment manufacturers with proven track records in safety-critical mechanical systems maintenance.

High Contract Frequency Winners: ThyssenKrupp’s 10 contracts and KONE’s 9 contracts demonstrate sustained relationships with Metro de Madrid, suggesting satisfaction with service delivery and technical capability. Repeat business dominates this market—success on initial contracts opens doors to ongoing opportunities.

100% Spanish Market: All 167 historical contracts worth €365 million went exclusively to Spanish companies or Spanish subsidiaries of international firms. This complete domestic award pattern reflects Spanish procurement regulations, practical requirements for Madrid-based maintenance teams with rapid response capabilities, and Spanish-language technical documentation and operational coordination.

IT and Technology Integration: INETUM’s presence (€15M across 8 contracts) alongside traditional mechanical maintenance providers suggests increasing integration of digital systems, predictive maintenance technologies, and automated monitoring in modern metro rolling stock maintenance.

Average Contract Values Signal Market Tiers: The range from ORONA’s €227K average to ThyssenKrupp’s €2.8M average indicates market segmentation—larger comprehensive maintenance contracts versus smaller specialized interventions or specific equipment maintenance.

Commercial and Procedural Signals

Two-Lot Structure:
The split between MRSM and MRSSRM train configurations allows specialized bidding. Contractors can pursue one lot matching their specific technical expertise or bid both to demonstrate comprehensive fleet maintenance capability. The similar values (€664K vs. €610K) suggest comparable maintenance workloads across both train variants.

Award Criteria Balance:
Evaluation on both Quality and Price, without disclosed weightings, indicates Metro de Madrid’s balanced approach. Given the safety-critical nature of passenger door systems—failures directly impact service reliability and passenger safety—quality factors likely carry substantial weight and may include:

• Technical maintenance protocols and preventive maintenance schedules
• Response time commitments for emergency repairs
• Spare parts availability and supply chain management
• Technician qualifications and certifications
• Historical performance on similar metro maintenance contracts
• Quality management systems and safety protocols

Long-Cycle Preventive Maintenance Focus:
The tender specifically requires “long-cycle” (ciclo largo) preventive maintenance, distinguishing this from routine short-interval maintenance. This typically involves comprehensive overhauls, component replacements, and detailed inspections at extended mileage or time intervals, requiring specialized tools, deep technical knowledge of door mechanisms, and potentially workshop facilities for component refurbishment.

Financial Guarantee Requirements:
The 5% definitive guarantee and potential 5% complementary guarantee (10% total) represent significant financial commitment (€127,440 combined). These guarantees must be maintained throughout the 48-month contract term, favoring financially stable contractors with established banking relationships for performance bonds.

Spanish Language Mandate:
Offers must be submitted in Spanish only, with ongoing contract management, technical documentation, and coordination with Metro de Madrid operations staff conducted entirely in Spanish. This creates natural barriers for non-Spanish contractors and effectively requires either Spanish company status or Spanish-speaking technical teams based in Madrid.

29-Day Submission Window:
The period from January 22 to February 20 provides reasonable time for technical proposal development but demands efficient mobilization, particularly for contractors needing to understand Series 3000-1st train door system specifications, assess maintenance facility requirements, and structure pricing for long-cycle interventions.

Strategic Context: Urban Rail Reliability Through Preventive Maintenance

This tender reflects broader trends in European metro operations, where aging rolling stock fleets require increasingly sophisticated preventive maintenance to maintain service reliability while maximizing asset life before major fleet renewals.

Series 3000 Fleet Context:
Metro de Madrid’s Series 3000 trains entered service in the 1990s, making them approximately 30 years old. At this lifecycle stage, passenger door systems—subject to millions of open/close cycles annually—require comprehensive preventive maintenance programs to prevent service-affecting failures and ensure passenger safety during boarding and alighting.

The Door Systems Challenge:
Passenger doors represent one of the most failure-prone systems on metro rolling stock due to constant mechanical stress, exposure to passenger interference, and critical safety functions. Reliable door operation directly impacts service punctuality (door faults cause significant delays), passenger safety (preventing accidents during closure), and operational efficiency (avoiding train withdrawals for repairs).

Hermix users gain strategic advantages analyzing Spanish transport tenders. Rather than manually searching Spanish procurement portals, translating technical specifications, and researching contractor histories, Hermix delivers instant competitive intelligence with automated Spanish-to-English translation, detailed analysis of all 10 top contractors, and insights connecting this tender to 91 renewal opportunities worth €470 million. The platform helps companies consistently qualify the right metro maintenance opportunities and win more Spanish public transport contracts.

The Renewal Pipeline Opportunity:
Metro de Madrid’s 91 similar contracts approaching renewal (€470M total) suggest systematic contract cycling. Successful performance on this €1.27M door maintenance contract positions bidders favorably for larger comprehensive maintenance frameworks, expanded fleet coverage, or additional subsystem maintenance as relationships develop.

Practical Takeaways for Bidders

Who This Tender Suits:

• Spanish rail maintenance specialists with Madrid metro experience
• Industrial equipment manufacturers (ThyssenKrupp, KONE, Siemens) with Spanish subsidiaries
• Mechanical maintenance providers specializing in passenger door systems and safety-critical rail components
• Companies with Spanish-speaking technical teams and Madrid-area maintenance facilities
• Firms seeking long-term stability (48 months) in urban rail maintenance services

Critical Attention Points:

Series 3000 Door System Expertise: Your proposal must demonstrate specific knowledge of Series 3000-1st train passenger door systems, including mechanical components, control systems, safety interlocks, and common failure modes. Generic rolling stock maintenance capability won’t suffice—Metro de Madrid expects specialized technical competence.

Long-Cycle Maintenance Methodology: Define comprehensive preventive maintenance protocols including inspection schedules, component replacement intervals, testing procedures, and quality control measures. Demonstrate understanding of when doors require workshop-level intervention versus on-site maintenance.

Response Time and Availability: While not explicitly stated, metro operations demand rapid response to door system failures affecting service. Your technical proposal should include emergency response capabilities, spare parts inventory management, and 24/7 availability commitments.

Madrid Presence Requirements: Successful bidders will need Madrid-based technical staff, spare parts storage, and potentially workshop facilities for component refurbishment. Detail your local infrastructure and team structure.

Quality-Price Balance: Historical contract values averaging €2.6M suggest Metro de Madrid values comprehensive technical capability. Don’t underprice at the risk of failing quality thresholds—focus on demonstrating superior preventive maintenance expertise and proven metro reliability improvements.

Financial Guarantee Preparation: Arrange definitive (5%) and complementary (5%) guarantees totaling €127,440 before contract award. Electronic format preferred, with physical delivery to Madrid if necessary.

Reference Projects Essential: Prepare compelling case studies demonstrating successful metro door system maintenance, particularly on aging rolling stock fleets. Include service reliability metrics, mean time between failures (MTBF) improvements, and safety performance data.

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